SBB Mobile App Reviews

Be careful, this application orders tickets by itself without your approval, and when you say that to customer service, they just say that the will not cancel the ticket and thats it.

The app looks nice but there are too much session problems bugs and the screens are sometimes in English then they switch back to German. The tickets bought from sbb.ch dont even show up in the app!!! Not very useful.

I bought a ticket but the last stage of server contact was hanging, although I had a stable wifi connection. I never got any info whether the ticket was bought or not, the app always showed "no tickets". So I bought the (needed) ticket via the web. Later I discovered that my credit card was charged for the ticket from the app, but still no sign in the app itself nor any email etc. So I had payed the ticket twice. The support staff was helpful and refunded but kept 10CHF saying that they made me a favor... Unacceptable in my opinion, since the product was not delivered. A second request for full refund was denied. I deleted the app and will try to get my money back!

Watch out, the price you pay for the ticket shown in the App may not be correct. Depending on the way you travel you will be charged a surcharge!! The price ultimately does NOT depend on your destination but on the exact distance you travel with an SBB train. The App does not reflect this complicated pricing mechanism, but always shows the cheapest price. Therefore, be ready to pay the extra price (in our case 96 CHF instead of 82 CHF (!) for a one-way ticket Zurich-Martigny).

It does not start/work with iPhone 3g.

Good app. And I really need it for my blackberry

Couldnt be better! Saved me so many times! Thank you!!!

I would really appreciate if you would implement also the possibility to purchase international tickets (like to italy)

Very useful to find train schedules and buy tickets and use on the train in lieu of paper tickets. Doesnt let you buy a travel pass though.

I used this for my whole trip and it never let me down. I heard other travelers complaining about other apps. This one had up to date info with warnings, changes highlighted in red, and even included al public transportation. Coolest part was that it even told you were you were on the train route so you could keep track of how many more stops before yours. Very good app!!

Convenient for purchasing tickets and good UI/UX but bad for when your ticket gets checked in the middle of a tunnel ride with no reception. Apparently the ticket-checking workers have not been informed about the obvious lack of reception in a dark tunnel affecting the ability to load my ticket on this app! Patience from the ticket workers would be nice. (I got a rude lecture and loud sigh from the ticket worker who was annoyed and didnt understand why she needed to wait a few seconds for my ticket to load in the tunnel between Visp and Bern.) Also, while for security purposes having to sign-in every time I use the app is understandable, its frustrating in situations above. They should have a feature that keeps you signed in unless a person deliberately logs out.

This app is essential for any Swiss person. Works fantastically.

Closses in the beginning after afew seconds. Shame

This is a great tool if you travel within Switzerland. Easy to use and accurate.

What a fantastic application!

This app looks like it will come in handy during business trips to Switzerland. One comment I wanted to make is that the departure/arrival toggle switch is color coded opposite that of the iPhone settings where typically blue indicates the active selection.

Very easy to use, loads results quickly.

This is a good app, much better than the first version (which never auto updated, really bad idea). However, why not take this all the way and allow me to purchase a ticket directly from the app, and support viewing the ticket like MMS and PDF does. Lets go, make it happen!

Easily figure out routes quickly from place to place. I only wish there was more than one "take me home" address to save in the app.

I used to rely heavily on this app, now it is almost useless. It always shows all departure times as "NOW" for all trains. I have deleted the app, rebooted my phone, reloaded the app to no resiolution. :-(