SBB Mobile App Reviews

Best way to find train schedules in Europe. All the euro rail websites are useless, but this app nails it. Good interface. Great having intineraries saved to the ipod for reference while jogging to the connection.

This is a must if traveling in Switzerland via trains. I found it easy to use and accurate.

This application is fantastic, the 3.0 update of it really nails it! Purchase of ticket directly over iPhone on air is just flawless!

Essential for travelling by Train in Switzerland! We used it for a month and it worked great. Suggestions - it would be nice it the schedules could be accessed without needing wifi or data roaming. Also, it would be great to be able to narrow search parameters to only include trains that take bikes (that wouldve been helpful for us anyways). One more thing! A map of the specific train to show where the 1st class/2nd class carriages are as well as where the bike carriage is (sometimes its a separate carriage, sometimes not) so you know where to stand on the platform.

I have had this app for a while, but it proved its value this past weekend. I was stuck out of the country during the European flight stoppage due to the volcanic ash and was able to use this app to help me get back home. Not only was I able to see what my train options were, but it also provided me with real time updates on the status of the train. This came in very handy during the last leg of the journey when the conductor kept making announcements in French that I did not understand. I checked the app and by checking the details of my train schedule I found out what was going on - the train was so delayed that it was going to be end its route as soon as we arrived in Basel, Switzerland instead of completing the journey to Zurich. The app even had the information of the train that I was supposed to take to finish the journey. This app is a must for anyone living in or planning to visit Switzerland.

This app links with my online account and lets me buy an electronic ticket. The schedule is fast, accurate and allows great route planning. I love it! I only wish that you can purchase multiple tickets for other travelers with you.

Great app. It didnt offer all the routes that the web offers. Also, could only buy a single ticket rather than two for my traveling buddy.

easy to use

This app would get 5 stars easily if it worked properly all the time. The timetable function alone makes this very useful app. Since the last update, odd things happen: 1. Take Me Home button does not work. Instead it only searches based on the last location searched. 2. Timetables work for the remote stations that I travel to, but Fare/Buy always returns with "station not found". Significantly annoying. Please get this fixed.

Used to love this app. Worked perfectly. Now I get lots "unknown error occurred, please try again later" messages when I try to search for a route. Also has trouble finding the right station and the timetables dont work consistently. Hopefully they work the bugs out! I used to depend on this app as Im new to the country.

The idea behind the app is great - and even the user interface is decent (although could certainly be improved). What kills the app, however, is its complete lack of stability. It crashes all the time, cant connect to the server, or times out. When that happens, not even a restart of the app helps, the phone needs to be completely rebooted! My train ride is 20 minutes - and thats about how long it takes to buy a ticket... Useless!

I HAD to leave Chamonix to Geneva today (couldnt spend another night). I thought, "No problem. Ill just use my handy SBB app to see when the last train to Gare Eux-Vives is." See, Geneva Eux-Vives is always SIGNIFICANTLY cheaper than Geneva Cornavin. The app told me (and when confusion arose I showed it to 3 people (including the station agent in Chamonix) to make sure I wasnt crazy) that the last train was at 18:03. Only problem was the app failed to recognize the date was a Sunday. The last train to Eux-Vives left an hour before that. Result? I had to spend $150 US on tickets for two to Cornavin that would normally have cost about $60 to Eux-Vives. More than double! Thanks a lot, SBB, for your POS app!

Many times, searching for peak-hour trains like Zurich HB to Luzern for 5pm, the app will say, "sorry there are no trains at this time" Searching the same route at sbb.ch gives you 5 diff train routes at least. This app needs to be improved

Ive just returned from a vacation in Switzerland and this app helped us find what time the trains were. I mostly used it to see schedules and fares. And then I purchased the tickets from an agent or a machine. After boarding the wrong train a couple times, my girlfriend and I decided to ask everyone we could if we were on the right train. Agents also would provide extra info this app could not like that one trip is more scenic than another, etc. these details are important on vacation. This app helped a lot and was always right about train arrival and departure times. Also the gates and fares were 100% correct. I really dont understand the difference between "timetable" and "dep/arr". Many comments seemed to be saying train times were wrong and this was my experience until I realized you should ALWAYS use "Timetable"

I used this app on a business trip and it worked great. I didnt purchase tickets on it because I had a Swiss rail pass (also great because it covered everything including boats). I travel around Basel and out to Berne, Lucerne, and Zurich with this app just doing a little preplanning. The main thing in switzerland is to find the trains last stop and for trams/buses make sure you are going in the right direction. Trams/buses have a lot of the same numbers just opposite directions. Would recommend.

Good for certain things but very buggy otherwise. Purchasing tickets, especially for the ZVV network is a nightmare.

Im really tired of finding a route on the local trams in Basel, then clicking fare/buy to find that the stations "Basel, claraplatz" are not found. Please fix this so that I can buy TNW tickets from the timetable. I regularly travel with my family. It would be helpful to save their names and birthdates. Not much has changed in the last year, still terrible usability and I regularly buy actual tickets with cash rather than deal with trying to buy tickets on the app.

It is one of the best apps I have ever used so fare. Download it without hesitation.

The agents on the train have neither knowledge nor sympathy for you if you have an issue with this app. The tickets purchased on the app are not as flexible as those purchased at the ticket office (which are good for 10 days). So dont be lazy - buy your train tix the way you always did, and just use this for schedules and info.

Addition: So after several more month of usage, nothing has improved. Ease of use is still not provided. In hope of some of the developers reading this, Ill leave a german comment: Der Kauf von Erweiterungstickets bei der ZVV ist eine Katastrophe und funktioniert nur, wenn man weiss, welche Station die erste in der neuen Zone ist. Andernfalls bekommt man immer ein Standardticket von der App angeboten! I use this app regularely. While i wouldnt want to miss it, simply because buying tickets without the need for cash, which is still mandatory for some regional trams or busses, i cannot say that im happy with it. The app is slow and buying things like extension tickets is just crazy complicated. As is buying tickets for other passengers. Please improve usability and this app will be great.